Registering the System and Acquiring a Permanent License

Step 1: General Information—Enter the following information:

• First Name and Last Name
• Company Email—Provide the email address of the company that is the final deployment site. Do not provide a personal email address.

• Asset ID—Provide the ASSET ID from the Stratus registration insert.

You also need to review and accept the Service Terms.

Step 2: Location Information—Enter the following information:

• Company Email and Retype Email—Provide the email address of the company that is the final deployment site. Do not provide a personal email address.

• Deployment Shipping Address—Provide the complete address for replacement part shipments. Use the address of the company that is the final deployment site. Do not provide a PO box. Fields are:

  • Address 1 and Address 2
  • City, State, Postal Code, and Country
  • Special Instructions (for example, "always deliver to loading dock 2")

Step 3: Contact Detail—Enter the following information:

• Primary Technical Contact and Secondary Technical Contact—Provide the names of the technical contacts who will be communicating with your authorized Stratus service representative.

• Service Renewal Contact—Provide the name of the person who is responsible for handling annual service agreement renewals.

For each contact, enter First Name, Last Name, Email Address, Desk Phone, and Mobile (optional). You can add more contacts later using the Stratus Customer Service Portal at https://support.stratus.com.

After you click Next at the bottom of the page, Stratus verifies the information.

If there is a problem with the information, a Problem Encountered pane appears, which describes the problem. Click Back to fix the problem, if possible. If a problem still exists, click Next to continue, allowing you to download a file that enables you to complete registration. To help resolve the problem and ensure that your account is set up properly, your authorized Stratus service representative will contact you.

An Information Verification page appears, allowing you to review the information. Click Back to change any information. Click Next to submit the information and complete registration.

Step 4: License Key—Click Finish to download the license key file, which you will install on the ztC Edge system. Make note of the location where you download the file.

1. If you are registering the system when logging on to the console for the first time, start with the next step. If you are registering the system after deployment, perform these steps:

   1. In the ztC Console, click Preferences in the left-hand navigation panel.
   2. On the Preferences page, click Product License.

2. Click the License Check and Manual Download bar.

3. For Online License Registration, click Register to open a new browser tab with the Stratus registration web portal. Then, complete the registration web portal steps.

   At Step 4, download the permanent license key file and save it to your computer.

4. In the console, click the Install License bar.
5. Click Choose File and navigate to the location where you saved the file.
6. Select the file, click Open, and then click Upload to upload the file to the system.

If a system does not have Internet access, you need to move a file between the location of the ztC Console (which does not have Internet access) and a location with Internet access. The procedure below describes one method, though other methods are possible.

On a computer or mobile device with access to the ztC Console

1. If using a management PC, insert a USB flash drive into a USB port.

   If using a mobile device, ensure that it has access to the ztC Console.

2. If you are registering the system when logging on to the console for the first time, continue with the next step. If you are registering the system after deployment, perform these steps:

   1. Log on to the ztC Console.
   2. Click Preferences in the left-hand navigation panel.
   3. On the Preferences page, click Product License.
3. Click the License Check and Manual Download bar.
4. For Offline License Registration via URL File, click Download URL File and save the register_site_file.html file to the USB flash drive or mobile device. If using a USB flash drive, remove it.
5. Go to a location with Internet access.

In a location with Internet access

1. If using a USB flash drive, insert it into a USB port of the computer with Internet access.

2. Navigate to the file you saved, and click the file name. A browser opens the file and is redirected to the Stratus registration web portal. Complete the registration web portal steps.

   At Step 4, download the permanent license key file and save it to the USB flash drive or mobile device. If using a USB flash drive, remove it.

3. Return to the location with access to the console.

On a computer or mobile device with access to the ztC Console

1. If using a USB flash drive, insert it into a USB port on the management PC.

   If using a mobile device, ensure that it has access to the ztC Console.

2. In the console, click Preferences in the left-hand navigation panel.
3. On the Preferences page, click Product License.
4. Click the Install License bar.
5. Click Choose File and navigate to the location where you saved the file.
6. Select the file, click Open, and then click Upload to upload the file to the system.