ztC Edge Release 1.3.0.0 Release Notes

These Release Notes are for ztC Edge Release 1.3.0.0 (updated at 10:19 PM on 4/29/2021). See the following sections:

Accessing Stratus Knowledge Base Articles

The Stratus Customer Service Portal provides a searchable Knowledge Base with technical articles about all Stratus products, including ztC Edge. In some cases, the Release Notes directly reference these Knowledge Base articles (for example, KB-nnnn). You can access the Customer Service Portal and the Knowledge Base articles by using your existing service portal credentials, or by creating a new user account, as follows.

To access the Knowledge Base

  1. Log on to the Stratus Customer Service Portal at https://support.stratus.com.

    If needed, create a new account as follows:

    1. Click Register Account.
    2. Enter your company email address and contact info, and click Register.

      Your company email address must include a domain name (for example, stratus.com) for a company that is a registered customer of Stratus.

    3. Click the link in the email that you receive from Stratus.
    4. Enter a new password and finish configuring your account.

    If you need assistance creating an account, contact your authorized Stratus service representative.

  2. In the service portal, click Knowledge Base in the left pane.
  3. In the Keyword Search box, enter keywords associated with the information you need, and then click Search.

    To search for an article by its KB-nnnn number, click Advanced Search. Next to Search by ID, type the article ID number (nnnn) and click Display.

Bug Fixes

Fixed in ztC Edge Release 1.3.0.0

EV-48289,EV-48275,EV-47731,EV-48317,EV-48399: Fixed restart issues with an internal process.

Fixed in ztC Edge Release 1.2.1.0

EV-46765: Nodes may fail to return to service after power loss.

EV-47788: The eAC may become inaccessible after system power loss.

EV-47803: A spine restart may cause a false "Node has Rebooted" alert.

EV-47807: Refine the install checks that identify the ztC Edge 100i platform.

EV-47824: The fatal alert "A sensor on node0 (or 1) is indicating a fatal problem" can be seen when it should not be.

EV-47858: Insulate volume replication status and epoch values against node power loss.

EV-47865: The heartbeat configuration file /etc/ha.d/ha.cf can be truncated on node power loss resulting in heartbeat and spine failing to start and the node failing to join the cluster.

EV-47944: /etc/lvm/lvm.conf can be truncated after ztC node power loss.

New Features and Enhancements

Major new features and enhancements are listed below under the release in which they became available.

New in ztC Edge Release 1.3.0.0

ztC Edge Release 1.3.0.0 includes support for the following new features:

New in ztC Edge Release 1.2.1.0

Release 1.2.1.0 is for bug fixes. See Bug Fixes for information.

New in ztC Edge Release 1.2.0.5

ztC Edge Release 1.2.0.5 includes the following new features:

Also, beginning in Release 1.2.0.5, the online Help is available in German, Japanese, and Chinese.

Important Considerations

Upgrading to ztC Edge Release 1.3.0.0

To upgrade to the current release of ztC Edge, follow the instructions in Upgrading Stratus Redundant Linux Software Using an Upgrade Kit.

Caution: All PMs and VMs must be in good health before you upgrade the Stratus Redundant Linux software. Before starting an upgrade, examine the ztC Console to verify that there are no alerts indicating PM or VM problems.
Note: Eject any VCDs or USB media from the VMs before upgrading. If VCD or USB media is still connected to the VMs, it prevents the system from migrating the VMs and putting the PMs into maintenance mode for the upgrade process.

To determine the version of Stratus Redundant Linux running on a ztC Edge system, log on to the ztC Console for the system and check the system information in the masthead:

ocean.abc.com
IP: 123.109.50.34 | Asset ID: ze-12345
Version: n.n.n-nnn

If the software release is lower than Release 1.3.0.0, download the Stratus Redundant Linux 1.3.0.0 Upgrade Kit from the Downloads page at https://www.stratus.com/services-support/downloads/?tab=ztcedge and upgrade the software on the system as described in Upgrading Stratus Redundant Linux Software Using an Upgrade Kit.

Using Intel Active Management Technology (AMT) for Lights-Out Support

ztC Edge systems incorporate Intel Active Management Technology (AMT) lights-out support for remote power management, remote console, and remote media. For important information about AMT configuration and restrictions, see KB-8219.

Redeploying a ztC Edge System

Redeploying a ztC Edge system allows you to clear the network settings of the system to prepare it for deployment on a different network. If you need to move a system to a new network, redeploy and shut down the system before moving it, as described in Redeploying a ztC Edge System.

When you redeploy a system, note the following issues and workarounds:

Deploying ztC Edge Nodes at Separate Physical Sites

When you deploy a ztC Edge system, you must deploy both nodes at the same site and directly connect the A-links between the blue (A2) and yellow (A1 • •) network ports of each node. If you want to set up a ztC Edge system in an Automated Local Site Recovery (ALSR) configuration, where each node is located at a separate physical site for increased redundancy, contact your authorized Stratus service representative for assistance. Because of the geographic separation, an ALSR configuration requires careful planning of component placement and networking topologies.

Other Important Considerations

For other important considerations about ztC Edge systems, see Important Physical Machine and Virtual Machine Considerations.

Known Issues

Do Not Click the Remove Button on the Physical Machines Page

Do not click the Remove button on the Physical Machines page of the ztC Console. If you remove a node from the system, you will be unable to restore the node to service and also unable to create new VMs. If you have already clicked the Remove button, contact your Stratus service representative to restore the node to service and correct the VM issue.

NFS or SMB/CIFS Mounts May Delay Failover

If an NFS or SMB/CIFS share is mounted on a ztC Edge system and the ibiz0 (P1) network connection is lost, you may lose access to the ztC Console for several minutes, and you may need to refresh the web browser to restore the connection. To avoid failover delays, disable any shares in the host operating system when they are not in use.

Importing or Exporting a VM Through a Windows Share (CIFS/SMB) May Fail

When using a Windows share to import or export VMs, the share may not show up as a valid option or may not allow connection because the operating system hosting the share does not support SMB v1.0. For more information about this issue, see KB-9541.

VMs Reported as Broken Instead of Degraded When A-Link Is Offline

If an A-link cable or network is disconnected on one node, the state of a VM on that node may be reported as broken () in the ztC Console, even though the VM still has another active A-link connection. The availability of the VM is unaffected.

Ejected VCD Still Displayed in a Linux-based VM Console

If you use the ztC Console to eject a VCD from a VM running a Linux-based guest operating system, the VCD may still be displayed in the guest operating system. If needed, you can eject the VCD in the guest operating system to stop displaying the VCD.

Cannot Re-mount USB Media After Ejecting from Windows File Explorer in a VM

If you eject USB media from File Explorer in a Windows VM, you cannot re-mount the media without first physically disconnecting the media from the ztC Edge system.

There are two methods for ejecting media from a Windows-based guest operating system:

VM Network Remains Offline After Using P2V/V2V to Migrate from a VMware Source

If you use the P2V client (virt-p2v) to migrate a PM or VM from a source that is running VMware, the network driver might fail to install properly during the migration process, which leaves the VM network offline. If this happens, manually install the network driver in Device Manager. For instructions, see the Troubleshooting section of Migrating a Physical Machine or Virtual Machine to a System.

VM Network Remains Offline After Importing a Windows-based VM

If you import a Windows-based VM with the Import/Restore Virtual Machine Wizard, the VirtIO network driver may fail to install properly the first time you start the VM, which leaves the VM network offline. If this happens, manually install the network driver in Device Manager. For instructions, see the Troubleshooting section of Importing an OVF File.

Ensure that Both Nodes Are Connected to the Network Before Creating a VM

Before creating a VM, always ensure that the network you assign to the VM has an active network connection in each node of the system. You can verify the state of the networks on the Networks page of the ztC Console.

If you add a VM while one of the paired network interfaces is offline, the VM will not start. To start the VM, connect an active network cable to the offline interface, wait a few seconds, and start the VM.

Ensure that Both Nodes Are Running Before Removing a VM

To avoid downtime, before removing a VM, always ensure that both nodes are in the running state and that neither node is in maintenance mode or in the process of synchronizing.

If you remove a VM while one node is shut down in maintenance mode, the operation may stall with the error, "There was a problem deleting vm-name." To correct the problem, you must restart the only running node.

Invalid VM Names Prevent Some VM Operations from Executing

The ztC Console may improperly validate VM names to ensure that they meet the software requirements. If you are creating, reprovisioning, or renaming a VM with an unsuitable name, the operation may fail to execute.

To avoid any problems with VM operations, ensure that your VM names meet the following requirements:

Some Browsers Unable to Connect a VNC When Using https

If you are connected to the ztC Console using an https URL in a Microsoft Internet Explorer or Mozilla® FireFox® browser, and you click Console after selecting a running VM from the Virtual Machines page, the message VNC: Unable to connect, retrying in n seconds may appear. To enable the VNC connection, click the https link to the VNC console page in the upper right-hand corner of the masthead, and continue with the appropriate procedure below:

The VNC console appears.

Cannot Mount USB Media with exFAT File System

The Stratus Redundant Linux software on ztC Edge systems does not support the exFAT File system. If you need to mount a USB medium to import or export a VM, as described in Mounting a USB Device or Network-mounted Folder on the ztC Edge System, format the device with NTFS. (By default, most USB media are formatted with the FAT file system, which has a limited file size of 4 GB that may be too small for most VMs.)

Reboot Required when Changing Node IP Address or Netmask Network Settings

When you change the IP address or netmask settings of an ztC Edge node as described in Configuring IP Settings, you must reboot the node or the system for the changes to take effect. If you do not reboot the node or the system, both the new and old settings will remain in effect, which may cause routing or connection issues.

Changing the MTU of Business Networks Causes VM Migration and Possibly Node Failover

If you change the maximum transmission unit (MTU) setting of either network0 (P1) or network1 (P2), the system automatically migrates the VMs from one node to the other. If you change the MTU for network0 (P1) specifically, the system also automatically fails over from the primary node to the secondary node.

To avoid this issue, avoid changing the MTU setting of the business networks, or change the MTU only during a planned maintenance period.

Getting Help

If you have a technical question about ztC Edge systems, you can find the latest technical information and online documentation at the Downloads page at https://www.stratus.com/services-support/downloads/?tab=ztcedge. You can also search the Knowledge Base in the Stratus Customer Service Portal at https://support.stratus.com.

If you cannot resolve your questions with these online resources, and the system is covered by a service agreement, contact your authorized Stratus service representative. For information, see the ztC Edge Support page at https://www.stratus.com/services-support/customer-support/?tab=ztcedge.