Manage the product license for the system by:
When a system is first installed, it has a temporary license that expires within 30 days. (A temporary license is displayed as UNREGISTERED_TRIAL for Asset ID in the masthead.) You must register the system, which includes acquiring a permanent license. You can register the system immediately after the initial deployment or later. For information on registering the system, see Registering the System and Acquiring a Permanent License.
Once a system has a permanent license, it checks with the license server for updates every 24 hours, if the system has an Internet connection. If a system does not have Internet access, you can still update the license and check its status. To do so, you need to move a file between the location of the ztC Console (which does not have Internet access) and a location with Internet access. Two methods are as follows, though other methods are possible:
Choose the menu below (click drop-down, if applicable) for the procedure that is appropriate for your needs.
If the system has Internet access, use the following procedure
In the ztC Console, click asset_ID (of Asset ID: asset_ID) in the masthead.
The console displays the status of the license (date format varies, based on location):
STATUS | License is activated and does not expire. | |
LAST CHECK | day, month dd, 20yy, time | |
SERVICE EXPIRATION | day, month dd, 20yy, time | |
ASSET ID | asset_ID | |
PRODUCT UUID | xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx | |
FT Enabled | Yes_or_No | |
ALSR Allowed | Yes_or_No | |
Guest Monitoring Allowed | Yes_or_No | |
Save/Restore Sys Preferences Allowed | Yes_or_No | |
Save/Restore Sys Preferences Expire | day, month dd, 20yy, time_or_Never Licensed |
To update a new license manually for a registered system
On a registered system with an Internet connection, the license is updated automatically. You can also, if necessary, update a license manually.
Use the procedure below to check a license and, if necessary, acquire a new license manually on a
On a computer or mobile device with access to the ztC Console
If using a management PC, insert a USB flash drive into a USB port.
If using a mobile device, ensure that it has access to the ztC Console.
In a location with Internet access
Navigate to the file you saved, and click the file name.
Return to the location with access to the console.
On a computer or mobile device with access to the ztC Console
If using a USB flash drive, insert it into a USB port on the management PC.
If using a mobile device, ensure that it has access to the ztC Console.