Managing the Product License

Manage the product license for the system by:

When a system is first installed, it has a temporary license that expires within 30 days. (A temporary license is displayed as UNREGISTERED_TRIAL for Asset ID in the masthead.) You must register the system, which includes acquiring a permanent license. You can register the system immediately after the initial deployment or later. For information on registering the system, see Registering the System and Acquiring a Permanent License.

Once a system has a permanent license, it checks with the license server for updates every 24 hours, if the system has an Internet connection. If a system does not have Internet access, you can still update the license and check its status. To do so, you need to move a file between the location of the ztC Edge Console (which does not have Internet access) and a location with Internet access. Two methods are as follows, though other methods are possible:

Choose the menu below (click drop-down, if applicable) for the procedure that is appropriate for your needs.

If the system has Internet access, use the following procedure. This procedure also automatically updates the license, if necessary. If the system does not have Internet access, use the On a system without Internet access procedure. If you need to update a license manually, see To update a new license manually.

  1. In the ztC Edge Console, click asset_ID (of Asset ID: asset_ID) in the masthead.

    Alternatively, on a registered system, click Preferences in the left-hand navigation panel of the console, and then:

    1. On the Preferences page, click Product License.
    2. For Online License Check, click Check License Now.

  2. The console displays the status of the license (date format varies, based on location):

      STATUS License is activated and does not expire.
      LAST CHECK day, month dd, 20yy, time
      SERVICE EXPIRATION day, month dd, 20yy, time
      ASSET ID asset_ID
      PRODUCT UUID xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
      FT Enabled Yes_or_No
      ALSR Allowed Yes_or_No
      Guest Monitoring Allowed Yes_or_No
      Save/Restore Sys Preferences Allowed Yes_or_No
      Save/Restore Sys Preferences Expire day, month dd, 20yy, time_or_Never Licensed

To update a new license manually for a registered system

On a registered system with an Internet connection, the license is updated automatically. You can also, if necessary, update a license manually.

  1. In the console, click Preferences in the left-hand navigation panel.
  2. On the Preferences page, click Product License.

  3. Click the Offline License Check and Manual License Installation bar to display its options, if they are not already displayed.

  4. Under Offline License Check via URL File, click Download URL File and save the file.

  5. Click the file name. A web browser opens and the Stratus license server checks the status of the license file. If necessary, a new license .key file is automatically downloaded.
  6. Then, click Upload.

Use the procedure below to check a license and, if necessary, acquire a new license manually on a registered system that does not have Internet access. You need to move a file between the location of the ztC Edge Console (which does not have Internet access) and a location with Internet access. The procedure below describes one method, though other methods are possible.

On a computer or mobile device with access to the ztC Edge Console

  1. If using a management PC, insert a USB flash drive into a USB port.

    If using a mobile device, ensure that it has access to the ztC Edge Console.

  2. Log on to the ztC Edge Console.
  3. Click Preferences in the left-hand navigation panel.
  4. On the Preferences page, click Product License.
  5. Click the Offline License Check and Manual License Installation bar to display its options, if they are not already displayed.
  6. Under Offline License Check via URL File, click Download URL File and save the file to your mobile device or USB flash drive. If using a USB flash drive, remove it. Go to a location with Internet access.

In a location with Internet access

  1. If using a USB flash drive, insert it into a USB port of the computer with Internet access.

  2. Navigate to the file you saved, and click the file name.

  3. A web browser opens and the Stratus license server checks the status of the license file. If necessary, a new license .key file is automatically downloaded. If using a USB flash drive, copy the new license .key file to it, and then remove the USB flash drive.

  4. Return to the location with access to the console.

On a computer or mobile device with access to the ztC Edge Console

  1. If using a USB flash drive, insert it into a USB port on the management PC.

    If using a mobile device, ensure that it has access to the ztC Edge Console.

  2. In the console, click Preferences in the left-hand navigation panel.
  3. On the Preferences page, click Product License.
  4. Click the Offline License Check and Manual License Installation bar to display its options, if they are not already displayed.
  5. For Install an Activated License Key to the System, click Choose File and navigate to the location where you saved the file.
  6. Select the file, click Open, and then click Upload to upload the file to the system.

Related Topics

ztC Edge Console

Preferences Page

Using the ztC Edge Console